Junior Computer Technician

Description

This is a permanent, full time opportunity with regular business hours Monday to Friday. The successful candidate must have superior customer service skills combined with 2 years experience working in a corporate technical service position. Thorough knowledge of both computer systems and network functions is also essential.

Duties include:

• Answer phone calls and updating clients to the status of their service requests
• Book in service requests and the identification and removal of storage devices from their enclosures and/or chassis.
• Customer service relations, specifically performing quality control follow-up communication with new and existing clients.
• Build computers, portable and networkable storage devices
• Provide off-site desktop support/remote support/e-mail support to clients
• Perform technical health checks on servers, hard drives, memory, etc.
• Use company vehicle to pick up hardware and software from suppliers and/or clients
• Record keeping and performing basic inventory tracking
• Maintain inventory and create POs for ordering office equipment/supplies

Required Skills

Requirements:

• Experience in a corporate technical service role
• Possess a valid Class 5 driver’s license and clean drivers abstract
• Must be bondable
• Be able to lift 40 pounds comfortably
• Be able to multi-task and stay organized in a fast-paced environment
• Have strong customer service and conflict resolution skills
• Technical certifications are considered an asset.

Thank you to all applicants for their interest. Only those potentially suitable for the position will be contacted.